DIGITALIZATION TO THE BANK Introduction Today, digital business is becoming a major challenge to all industries. The banking system is moderate up to the digital technologies for services in a better way to fulfil the customer acquisition and satisfaction. In Sri Lanka banks have invested a lot in digitalization same as the world. Global context in digitalization to the banking According to the largest Russian bank (Sber bank) details in 2020, the bank despite its massive market share. The bank issues nearly 40 million bank cards to the customers. With all the digital data available to them, Sberbank aims to have fulfilled profiles of 95% of its customers and base 90% of its sales consultations on these profiles by 2020. Advantages of digitalization in the banking sector * Reduces operational cost and human error. * 365-day banking facilities to the customers. *save effort and time. *can use digital data to make the data-driven dynamic decision. *Higher security and less risk of ...
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Employee motivation and organization goals Employee motivation is one of the main facts which is related to Human resource and also to the organization goals. Employees can be motivated in several ways. It defined as the level of energy, commitment, persistence and creativity that a company’s workers bring to their jobs. Employees can be motivated in several ways. Maslow (1943) and Hertzberg (1959) believe that money is only an effective incentive factor to some extent. One employee’s low-level needs are satisfied, they will be motivated by non-monetary factors, such as job satisfaction which cannot be purchased with money from the outside but can only be provided by the company. Therefore motivation has become one of the top priorities for most businesses to achiev...
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HR AS AN ASSET UNDER THE COVID 19 Introduction HR is considered by many business strategists to be the most important of all company recourses. Employees can modify new skills through training and any other ways. They can think and do things in the right manner than any other resources. Other resources don’t have that capacity. Human resource management can be defined as a strategic, integrated and coherent approach to the employment, development and well-being of the people working in organizations. It was defined by Boxall and Purcell (2003: 1) as ‘all those activities associated with the management of employment relationships in the firm’. A later comprehensive definition was offered by Watson (2010: 919) Global context on HR as assets under the covid 19 Under this situation, the HR function is taking centre stage. Most organ...